The integration between First Arriving and First Due provides real-time alerting, scheduling, and assets to your dashboards. First Due is passionate about ensuring public safety agencies around North America can take a giant leap forward in how information is used to plan for incidents, increase survivability, and derisk communities. By delivering a platform for collaboration and sharing, we are bridging the deadly information gap end-to-end, always keeping in mind the way First Responders and Emergency Managers work today.
Jump To: Alerting | Scheduling | Assets
First Due: Alerting
Provides real-time alerts for active incidents, giving teams instant access to critical call details while responding.
Key Features
✅ Real-Time Call Information (Address, Nature of Call, Address, Units Dispatched, Call Notes)
✅ Turnout Timer
✅ ETA and Distance
✅ Add custom alert sounds - Listen to examples
✅ Mapping features with route from station to scene, Google Street View, and ESRI layers.
✅ ESRI layers
What we need?
First Due must reach out to dashboards@firstarriving.com to request a token on your behalf. Reach out to your account manager at First Due to start the process.
Compatible Views
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First Due: Scheduling
The First Due Scheduling Integration connects First Due’s scheduling and staffing data with First Arriving dashboards. It pulls rosters, shifts, and assignments into display-friendly formats that can be grouped, styled, and displayed next to other dashboard integrations.
This integration is enabled via an API connection with First Due where we pull data from their API.
Key Features
✅ Supports both 1-day and multi-day roster views (e.g. Yesterday, Today, Tomorrow)
✅ Grouping by First Due Schedule Names (typically named by units)
✅ Optional display of positions or roles
✅ Custom color coding per Unit or Position
✅ Hide/Show entries based on Schedule Name
What we need?
Shared URL -
The URL to an external sharing link, which you can create from your First Due scheduling module. Contact your First Due account manager if you need help setting this up.
Email the link to dashboards@firstarriving.com
API -
Reach out to your First Due account manager for -
Username
Password
Email dashboards@firstarriving.com to start the process
Compatible Views
Group Table View: Units grouped by Schedule Name
The Group View supports the following features: - Color-coding based on unit or position - Sort entries based on Station, Schedule (Unit), Position, or Name
Standard Table View: No Grouping
The Table View supports the following features: - Color-coding based on unit or position - Sort entries based on or Position Schedule (Unit)
First Due: Assets
Allows you to manage and display equipment, apparatus status, and overdue tasks directly on your dashboard.
Key Features
✅ Apparatus
✅ Status
✅ Overdue Checklist
✅ Work Orders
What we need?
Asset and Equipment Management
The URL to an external sharing link, which you can create from your First Due asset module. Contact your First Due account manager if you need help setting this up.
Email the link to dashboards@firstarriving.com
Please note that Data / API access could be an additional charge by the vendor. This is determined by the vendor and not by First Arriving.
Compatible Views
